Quality Management

How can you produce or make a product that people need.
1. Design with end in mind, i.e. acceptable product quality level (function, form, fit) and not forgetting design for processibility and manufacturability and maintainability - easy to make and maintain the product (e.g. automobile)
2. Produce it based on standardised work by qualified workers
3. Prepare equipments and machineries that can achieve the desired effficiency and effectiveness - low downtime, high uptime, high throughput
4. Equipment selection and maintenance system
5. Quality suppliers through selection, control and to remove poor performing suppliers - so purchasing quality materials
6. Proper and suitable production planning, progress control and logistics systems - internal and external to the producer.

what did I leave behind ? All these can be viewed as Quality Processes. R and D integrate with Manufacturing, supported by Plant Engineering and Maintenance, serviced by PPC and Procurement, with Marketing and Sales getting customers requirements right. Not to forget the Human Capital doing their job in getting the best people to the organization. After that ..... work hard...... monitor .... then Improve and...