Designing Quality

High quality products and services must start from proper planning. Quality should be designed into products and services, taking into consideration customer requests and requirements. The design stage involves many steps all focused on confirming, verifying all new methods, technologies, materials and functions that has been proposed and developed. They must be tried and tested before the new design can go through the production stage. Wastes are produced from defective designs that are passed on to production, and vendors. It is acknowledged here that it is not an easy process, there are difficulties and all must comply with legal and commercial requirements. Come to think of it, achieving high quality products through good design must be set as a challenge to all organizations to survive especially in this difficult times.